Helping residents to keep warm and well through community group volunteers

Author: 07/09/2016

Here at the National Energy Foundation, we are extremely grateful for the significant number of volunteered hours given by local community groups to boost our services to elderly and vulnerable people.

We appreciate any time given voluntarily to help us, and value the links we have with the many Community Action Groups across Oxfordshire and the Transition Town groups and Community Energy Champions in Buckinghamshire.

In the past, these have boosted the impact of our Affordable Warmth Networks, by helping to identify vulnerable, hard-to-reach residents who are isolated and cold over winter. Through their energy efficiency-related projects, local community groups help to engage these residents, and provide a link into our service. Our team has already received some heart-warming testimonials, which we hope to write-up and share as soon as possible.

This coming winter, as well as giving impartial, expert advice, we have a number of grants for energy efficiency home improvements. Keeping Kids Cosy is our latest project (launched in September 2016) and is specifically designed to help families with young children.

Affordable Warmth Helpline

For help and advice on keeping warm and well, please contact our Affordable Warmth Helpline:

  • 0800 107 0044.
  • Monday - Friday (excluding public holidays).
  • 9am to 5pm.
  • Email.

Alternatively, please contact me using the details on the right and I'll be happy to help.

Help us promote the help and services available

  • If you're a member of a local community group, could you help spread the message?
  • Are you running an energy-efficiency themed project - such as providing free thermal imaging surveys or a draught-busting service - that could link in with our service?
  • Will you be running public events?
  • Do you know of any local residents who were cold last winter?

Please contact either our Affordable Warmth Helpline or me (using the details on the right) for further information or printed materials to help spread the word, and to discuss how we can maximise both the benefit to local residents and the help provided by community groups.


The National Energy Foundation currently coordinates Affordable Warmth networks across Oxfordshire and Buckinghamshire, and is supported by all lower tier (district and city) and upper tier (county) councils, as well as other key organisations who form the steering groups that govern the networks.

In addition to holding specific fuel poverty grant funds for distribution on behalf of some of the local authorities in the region, and linking with local authority-administered grants and financial assistance, the Affordable Warmth networks have access to Energy Company Obligation grants for energy efficiency improvements, and some projects are funded via competitively-won funding bids, including:

Better Housing, Better Health – funded by British Gas Energy Trust
Keeping Kids Cosy – funded by Scottish Power Energy People Trust