Fuel Poverty Training

Fuel Poverty Training

We provide bespoke training sessions for professionals already working with residents who are either in or at risk of fuel poverty. We'll explain the causes, highlight the early signs to look out for and detail the help available and how to access it.

Fuel poverty in the UK

Fuel poverty is a major issue in the UK. The most recent official Government statistics (based on 2009 data) put the total number of households living in fuel poverty at 5.5 million. However, according to predictions by National Energy Action after the round of energy price increases in November 2013, there were approximately 6.6 million UK households in fuel poverty. This figure is supported by a survey in late 2013 by Legal & General, which concluded that 6.8 million UK households will be in fuel poverty over the 2013-14 winter, up 2.4 million on the equivalent number for 2012. Also in late 2013, Energy Action Scotland estimated that around 900,000 households in Scotland (more than one in three) face fuel poverty while a Northern Ireland Committee for Social Development report revealed that fuel poverty affected 42% of household in the province.

At the same time, according to research undertaken  by Age UK, over three million people aged 65 and over in the UK were concerned about staying warm in their own home, with nearly 6 million also worried about the increasing cost of energy bills.

Our fuel poverty training helps keep vulnerable residents warm in winter

  • Understand what fuel poverty is and its causes.
  • Understand who's at risk of fuel poverty.
  • Be able to recognise fuel poverty indicators over the phone, in a resident's home or in the community.
  • Be able to discuss fuel poverty over the phone or face-to-face.
  • Know about and identify which of the EnergyFit toolkit items are appropriate for the resident.
  • Know all the options for referrals, and identify which are appropriate for a particular situation. 

Benefits of our fuel poverty training to your organisation

  • Flexible training to suit your aims and objectives.
  • Sessions for between 8 and 25 people that can be either a longer formal session or part of an existing team meeting, for example.
  • Training delivered at your premises, saving staff time and expenditure.
  • Help persuade colleagues and partners to support efforts to tackle fuel poverty.
  • Reduce the incidence of cold-related illness among vulnerable residents.
  • Bring more Green Deal referrals and associated ECO funding into play, to improve the heating and insulation of local housing.
  • A visual GIS map showing relative levels of fuel poverty to prioritise your response.
  • Help achieve accreditation (for example, ISO:9001/14001) or roll-out a new initiative.
  • Help with your statutory obligations and responsibilities.

What people say about this service

The information provided during the fuel poverty workshop would be extremely valuable to any housing association wanting to go the extra mile for its tenants and leaseholders.

Brice Meier, Relationship Advisor, Red Kite Community Housing


Four Housing

I found the training informative and interesting. Excellent presentation, very useful information. I found the session on fuel poverty very useful.

Participants in a fuel poverty training session, , Sanctuary Housing Association


Four Housing

Related case studies

Affinity Sutton Housing Group - EnergyFit training

We were asked by Affinity Sutton Housing Group to deliver fuel poverty training to the housing association’s staff and develop an appropriate toolkit for its residents.