Fuel Poverty Training

Fuel Poverty Training

We provide bespoke training sessions for professionals already working with residents who are either in or at risk of fuel poverty. We'll explain the causes, highlight the early signs to look out for and detail the help available and how to access it.

Fuel poverty in the UK

Fuel poverty is a major issue in the UK and, according to National Energy Action’s 2017 Warm Homes Campaign, is not one that can be solved within the lifetime of anyone born today.

The most recent official Government statistics (based on 2014 data and released in June 2016) put the number of households living in fuel poverty in England at 2.38 million, which is approximately 10.6% of all households and represents an increase from 2.35 million in 2013 (a change of around 1.4%).

The average fuel poverty gap (the amount required to meet the fuel poverty threshold) is estimated to be £371, giving an aggregated fuel poverty gap across all fuel poor households of £882 million.

There are significant links between fuel poverty and the energy efficiency and characteristics of a dwelling. For example, households in homes with insulated cavity walls are least likely to be in fuel poverty (only 6.2%, with an average fuel poverty gap of £219) while those with solid walls are more likely (almost 16%, with an average gap of £479). Those households with 125mm or more of loft insulation are less likely to be in fuel poverty (rates decrease from 14.3% to 9.6%, with the average fuel poverty gap decreasing from £426 to £343). Homes built pre-1850 have 19.9% of households living in fuel poverty occupying them, whereas those built post-1990 had just 3%. Also,15% of all households off the mains-gas network are in fuel poverty, compared to less than 10% among those who have access to mains gas for their space-heating. 

However, England performs better than over parts of the UK where levels of fuel poverty are significantly higher:

  • Northern Ireland: 42% of households.
  • Scotland: 35% of households.
  • Wales: 30% of households.

Our fuel poverty training helps keep vulnerable residents warm in winter

  • Understand what fuel poverty is and its causes.
  • Understand who's at risk.
  • Be able to recognise fuel poverty indicators over the phone, in a resident's home or in the community.
  • Be able to discuss fuel poverty over the phone or face-to-face.
  • Know all the options for referrals, and identify which are appropriate for a particular situation. 

Benefits of our fuel poverty training to your organisation

  • Experienced and knowledgeable trainers.
  • Flexible training to suit your aims and objectives.
  • Sessions for between 8 and 25 people that can be either a longer formal session or part of an existing team meeting, for example.
  • Training delivered at your premises, saving staff time and expenditure.
  • Help persuade colleagues and partners to support efforts to tackle fuel poverty.
  • Reduce the incidence of cold-related illness among vulnerable residents.
  • Bring more referrals and associated ECO funding into play, to improve the heating and insulation of local housing.
  • A visual GIS map showing relative levels of fuel poverty to prioritise your response.
  • Help achieve accreditation (for example, ISO:9001/14001) or roll-out a new initiative.
  • Help with your statutory obligations and responsibilities.

What people say about this service

The information provided during the fuel poverty workshop would be extremely valuable to any housing association wanting to go the extra mile for its tenants and leaseholders.

Brice Meier, Relationship Advisor, Red Kite Community Housing


Four Housing

I found the training informative and interesting. Excellent presentation, very useful information. I found the session on fuel poverty very useful.

Participants in a fuel poverty training session, , Sanctuary Housing Association


Four Housing

Related case studies

Fuel Poverty Training

Affinity Sutton Housing Group - EnergyFit training

We were asked by Affinity Sutton Housing Group to deliver fuel poverty training to the housing association’s staff and develop an appropriate toolkit for its residents.