Affordable Warmth Helpline

Affordable Warmth Helpline

Does the thought of your next heating bill leave you cold?

If it does, and you live in Buckinghamshire (excluding Milton Keynes) or Oxfordshire, talk to us on the Affordable Warmth Helpline on 0800 107 0044 (free call) for free, impartial and expert advice on:

  • Reducing your energy bills.

  • Heating your home affordably and efficiently.

  • Grants and financial assistance.

  • A free talk for your group.

  • The ideal, recommended comfortable temperature for most people is 18 - 21°C (65 - 70°F).
  • Anything above 24°C (75°F) is too hot and there's a risk of high fuel bills.
  • 15°C (60°F) is a bit cool so you might need to turn your heating up.
  • Anything below 13°C (55°F) and there's a risk to your health.

Contact us now for help.

The council areas covered by this service are:

  • Aylesbury Vale District Council
  • Buckinghamshire County Council
  • Cherwell District Council
  • Chiltern District Council
  • Oxford City Council
  • Oxfordshire County Council
  • South Bucks District Council
  • South Oxfordshire District Council
  • Vale of White Horse District Council
  • West Oxfordshire District Council
  • Wycombe District Council

More information on reducing your energy bills, switching supplier and keeping your home warm:

Affordable Warmth - working with your local council and health service to help all be warm and well.

What people say about this service

The National Energy Foundation plays a pivotal part in bringing together key organisations to form the Oxfordshire Affordable Warmth Network, working together to tackle fuel poverty. The Foundation delivers a wide variety of services, including presentations to community groups, attending outreach events and flu vaccinations clinics, training front-line council staff and, above all, a free telephone advice line. The Affordable Warmth Helpline offers free and impartial advice on all aspects of saving energy and managing fuel bills and, in doing so, provides an invaluable service to vulnerable residents. It's a huge help to me on a daily basis to be able to refer residents to a single point of contact which I am confident will deal with queries comprehensively and provide excellent customer service.

Cynthia Sullivan, Energy Officer, South Oxfordshire and Vale of White Horse District Councils

Four Housing

A professional but personal approach, assisting the successful delivery of Affordable Warmth benefits for both residents within Aylesbury Vale and those served with their delivery. Always a pleasure to work with those at the National Energy Foundation!

Robert Smart, Sustainability Officer, Aylesbury Vale District Council

Four Housing